These terms and conditions (“Terms”) outline the agreement between you and Ayotoya Food Store, an online store specializing in food products. By accessing or using our website, you agree to adhere to these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our online store.

2. Products and Pricing

• Product Descriptions: We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information on our website is free from errors.
• Pricing: Prices are subject to change without prior notice. All prices are displayed in local currency, and applicable taxes, shipping, and handling charges will be added to the total order amount at checkout.

3. Orders and Payment

• Order Acceptance: Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
• Payment: We accept various payment methods, including credit cards and other online payment options. By providing payment information, you confirm that you are authorized to use the selected payment method.

4. Shipping, Delivery, and Collection

• Shipping Areas: We deliver to select locations. Please check our Shipping Policy for details.
• Delivery Times: We aim to deliver orders within the estimated time frame, but delivery times may vary based on location and other factors beyond our control.
• Order Collection: Customers may opt to collect their orders from our physical store. Collection must be arranged in advance, and customers should confirm their order status before pickup.

5. Returns, Refunds, and Cancellations

• Refund Policy: Refunds will be processed within 3-7 working days from the date of request approval.
• Cancellation Policy: Orders can be canceled before dispatch. Once shipped, cancellation is not possible, and the standard return process will apply.
• Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery to arrange a replacement or refund.

6. Privacy and Data Security

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Intellectual Property

• Copyright: All content on our website, including text, graphics, logos, and images, is the property of Ayotoya Food Store and protected by copyright law. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

Ayotoya Food Store shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or purchase of our products.

9. Changes to Terms and Store

• Modification of Terms: We reserve the right to update these Terms at any time. Changes become effective immediately upon posting.
• Store Updates: We may modify, suspend, or discontinue any part of our store, including product availability, without prior notice.

10. Governing Law

These Terms and any disputes arising from your use of our online store shall be governed by and construed in accordance with the laws of [your country].

11. Contact Information

For questions or concerns, please contact us at:

Email: info@ayotayo.co.uk
Phone: 078 2364 5377