Privacy Policy

Effective Date: 4th February 2025
Last Updated: 4th February 2025

  1. INTRODUCTION

Welcome to Ayotayo (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.ayotayo.co.uk (the “Site”) and use our services (collectively, the “Services”).

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@ayotayo.co.uk.

  1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you provide directly to us when you use our Services, including when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletters or marketing communications
  • Contact us for support or inquiries
  • Participate in surveys, promotions, or contests

The types of personal data we collect may include:

  • Personal Identifiers: Name, email address, phone number, postal address
  • Account Information: Username, password, and purchase history
  • Payment Information: Billing details (processed securely through third-party payment processors)
  • Technical Data: IP address, browser type, and device information collected through cookies and tracking technologies
  • Communications: Feedback, inquiries, and customer service interactions
  1. HOW DO WE USE YOUR INFORMATION?

We use your personal data for the following purposes:

  • To process and fulfill your orders, including payments and deliveries
  • To provide customer support and respond to inquiries
  • To personalize your shopping experience
  • To send you marketing and promotional content (only with your consent)
  • To improve our website, services, and customer interactions
  • To comply with legal and regulatory obligations
  1. DO WE SHARE YOUR INFORMATION?

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, delivery partners, and marketing platforms who assist in providing our Services
  • Legal Authorities: If required by law, to comply with legal obligations or enforce our terms
  • Business Transfers: In case of a merger, sale, or asset transfer, your information may be transferred to the new entity

All third-party service providers are contractually obligated to protect your data and use it only for the specified purpose.

  1. HOW DO WE HANDLE COOKIES AND TRACKING TECHNOLOGIES?

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or misuse. However, no online platform can guarantee complete security. You are responsible for keeping your account credentials confidential.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

If you are located in the United Kingdom (UK), you have the following rights under applicable data protection laws:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request corrections to inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request that we limit how we process your personal data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to certain processing activities, such as direct marketing
  • Right to Withdraw Consent: Withdraw your consent to data processing at any time

To exercise your rights, please contact us at info@ayotayo.co.uk. We will respond to your request in accordance with applicable laws.

If you believe we are unlawfully processing your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

ICO Contact Details:
Website | Phone: +44 303 123 1113

  1. HOW DO WE HANDLE DO-NOT-TRACK (DNT) REQUESTS?

Most web browsers and some mobile applications allow you to activate a Do-Not-Track (DNT) feature to indicate your privacy preference. Currently, no uniform standard exists for recognizing DNT signals, so we do not respond to them at this time.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. The latest version will be indicated by an updated “Last Updated” date. Any significant changes will be communicated through our website or by direct notification where required by law.

We encourage you to review this policy regularly to stay informed about how we protect your data.

  1. HOW CAN YOU CONTACT US?

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Data Protection Officer (DPO):
Ayo Buraimoh
📧 Email: ayo@ayotayo.co.uk

 

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may review, update, or request the deletion of your personal data at any time by:

  • Logging into your account settings
  • Contacting us at info@ayotayo.co.uk

We will process your request in accordance with applicable UK data protection laws.